Patient & third-party invoices
Claims not handled through ECLIPSE.
FreshClaim manages accounts that cannot be paid through ECLIPSE as part of the same billing workflow. Capture the service just as you would an ECLIPSE claim; the invoice, the follow-up and the reconciliation are ours.
5%+ GST of the amount paid. Invoice preparation, delivery, payment follow-up and reconciliation included. No separate charges for managing the account.
Two paths, one workflow
You provide the patient and service details. We do the rest.
Informed financial consent, Medicare pay-patient lodgements, payment adjustments and refunds are handled on the same account.
TAC, WorkCover and hospitals
Paid straight to your practice account.
We prepare the invoice, send it to TAC, WorkCover or the hospital, follow the account, and reconcile the payment when it lands in your nominated practice account.
Direct-to-patient
Collected in trust, then transferred in full.
Patient payments are held in a designated trust account until the service is confirmed, then the full amount is transferred to you. Reconciliation and any refund are handled automatically.
- Known-gap payments
- Outpatient consultations
- Telehealth consultations
- Pay-patient Medicare claims
- Uninsured or privately billed procedures
For known-gap accounts, the ECLIPSE component stays at the ECLIPSE rate and the patient component is charged at the invoicing rate.
One account, every kind of claim.
ECLIPSE claims, patient invoices and third-party accounts, tracked in the same app and reconciled by the same team.
Learn how you are paid See how FreshClaim can help with your billing