Resources
Billing guides for Australian specialists
Plain-English explainers on ECLIPSE claiming, fees, and getting set up — written by the team that builds the software.
Billing mechanics
How claims, fees, and rebates actually work — and where revenue quietly leaks.
Knowledge Base
Adding Referral Information
When does Medicare need referral details on an inpatient ECLIPSE claim? Quick reference guide with scenarios, in-hospital overrides, and common mistakes.
Due Diligence Checklist
4 Questions to Ask Your Medical Billing Service
4 questions every specialist should ask their billing service. Calculate your true billing cost including claim losses and aged debt.
For practices comparing the numbers
The Real Cost of Billing — What Practice Managers Need to Know
What does in-house medical billing really cost a specialist practice? The four hidden losses, added up and measured against FreshClaim’s flat 2.85% fee.
Specialty guides
Specialty-specific billing rules, worked examples, and pricing decisions.
How Anaesthetic Billing Works in Australia
Learn how anaesthetic billing works in Australia: derived fees, time units, fund multipliers, epidural rules, emergency loading, and co-claiming.
Clinical Billing Series
Surgical Assistant Billing: Fees, Rebates & Pricing Decisions
How surgical assistant fees are calculated using the Multiple Operation Rule. Fund rebates, no-gap vs known-gap, and setting your fee explained.
Getting started
Provider numbers, registrations, and everything you need before your first claim.