ECLIPSE claims
You do the first few seconds, we do the rest.
From the moment you hit send, FreshClaim takes over. Most payments land in your account in less than a week, and your billing admin falls to a few minutes.
2.85%+ GST. Fully inclusive, from submission to paid and reconciled. No other charges.
What goes through ECLIPSE
ECLIPSE pays the fund benefit.
Medicare, DVA and health funds pay you directly on no-gap and known-gap claims. On a known-gap claim it covers the fund and Medicare benefit; the patient’s out-of-pocket amount is lodged separately as a patient invoice.
Your part
Three steps, and then it’s over to us.
Intuitive, app-based submission takes seconds. A whole day of work sent in under 10 minutes.
- 1
Scan or enter the patient
Point the camera at the patient sticker. The details are read for you.
- 2
Select the service or item numbers
Pick the items in any order. FreshClaim sorts and prices them.
- 3
Send
Under 10 seconds of your time. The claim is now ours.
From here, every claim tracks live in the app: you watch, we work.
What FreshClaim does
From sent, to paid.
Once you send the claim, it stays with FreshClaim until it is paid or resolved. Every claim is checked, priced, lodged, followed and reconciled by our Australian billing team.
Lodged
within 2 hours
Details corrected, pricing and claiming rules applied, then submitted to ECLIPSE.
Assessed
24 to 48 hours
Medicare or the health fund approves or rejects the claim. We manage everything.
Paid
median 64 hours
Paid directly into your nominated bank account, matched and reconciled in your reporting.
If a claim is rejected, we find the cause, correct it and re-lodge it.
Typically 1 to 2 days
Prioritised, not left to age. Nothing comes back to you.
What you see
As little or as much detail as you want.
Claims are listed as received, approved, paid or escalated. Open any payment for the full transaction detail by fund, patient, amount and items.
Simple
Detailed
Transaction Details
Claims (5)
Starting is simple
See it running on your own claims.
The paperwork takes about 15 minutes, and we help you every step of the way.