Inpatient & Outpatient Medical Billing for Australian Specialists
Capture a claim in seconds from your phone — FreshClaim validates and lodges every Medicare, DVA, WorkCover, TAC, No Gap and Known Gap claim through ECLIPSE, manages patient invoicing for out-of-pocket fees, and follows each one through to payment in days.
8seconds
Average Submission Time
70hours
Average Payment Time
100%
Claim Capture & follow-up
Expert billing that works around the clock — you send your claims, we do everything else until you're paid
FreshClaim doesn't just send your claims to ECLIPSE. It checks every claim for errors, corrects mistakes, resolves Medicare billing-rule conflicts, and chases down rejections — delivering virtually perfect claim results in days.
Checks & Corrects
Every claim is validated, errors are fixed, and Medicare billing-rule conflicts are resolved by our intelligent billing engine before submission — for better first-pass approvals and faster payment.
Resolves Rejections
Rejected claims are prioritised instead of being left to pile up in a backlog for months.
Full Transparency
See exactly where every claim has progressed, with an easy payments and transactions summary always at hand.
Never Rests
Nothing forgotten, no sticker lost, no claim waiting on staff — your billing keeps moving around the clock.
How It Works
Everything about our app is designed to make submitting a claim as easy as possible. We build in the intelligence so submitting takes the least amount of work, while providing the most transparency.
- 1
Scan a Sticker
Our encrypted App allows secure patient data capture straight from your smartphone.
- 2
Select Options
Choose the location and the services that you have provided. The app will automatically pre-fill as much of the data as possible.
- 3
Click Submit
Click the submit button - FreshClaim does the rest! From error correction, tracking your claim progress, through to reporting when your claims have been paid.
Our fee (2.85%) is your total cost of billing, not the starting figure.
Do it yourself on your own practice software and you're left fixing errors, resolving rejections, wasting hours doing reconciliation, and watching months of unpaid claims stack up.
Hand it to a traditional billing service and it takes just as long, rejections get ignored while your aged debt balloons, no one can tell you whether every claim was even lodged, and missing payments go unheeded.
FreshClaim outperforms both. We process and lodge your claims within hours at the highest possible accuracy, log and track each claim, resolve claim failures, and automate payment reports so your accounting basics are done. No extra fees, no charges for fixing errors, no passing you back every claim until it's “correct” for sending. All inclusive, from your initial click to bank deposits in days.
*Fully Manual Invoicing Service (for TAC/WorkCover and Private Fees) now also available at 5%, fully inclusive.
Built for every specialty
A claiming workflow tuned to how your specialty actually bills.
Physicians
Our efficient claiming workflow allows you to submit claims quickly, reducing reliance on staff and maximising independence.
- Submit claims on your rounds in seconds, without interrupting your day
- Easily manage and bill consults
- Access patient billing history in seconds
The FreshClaim Advantage
Save Hours Every Week
Capture a claim in seconds — FreshClaim validates, lodges, resolves rejections, and reports on every claim. No staff to manage, nothing to chase, no reconciliation.
Keep More of What You Earn and Get Paid Faster
One flat, all-inclusive fee with no hidden charges — plus near-zero claim losses, faster payment, and no aged debts dragging on your income.
Simple and Secure by Design
An intuitive app with full claim transparency, backed by AES-256 encryption on ISO 27001-certified Australian infrastructure.
Users Love Our Hassle-Free Billing
Here's what our customers have to say about their experiences with FreshClaim — Australia's most advanced billing service.
Dr Sujie Chandran
Procedural Gastroenterologist
"Fresh claim is a game changer in the medical billing industry. Intuitive, highly functional app means you no longer have to carry stickers and try and recall what you were supposed to bill. The ability to track where your claims are in the payment cycle is a fantastic addition. The team are highly responsive to feedback and provide tremendous support."
Resources
Frequently Asked Questions
How long will it take to get set-up?
Once you have completed the registration form, our users are generally fully registered and up and running within 2~3 weeks.
Can you help me through the set-up process?
Yes! Our experienced staff can walk you through the entire registration process, and provide pre-filled paperwork, guiding you through all the way.
How long do claims take to get approved?
Around half of FreshClaim claims are paid within 2 working days of submission, and the vast majority within a week — about 70 hours on average.
How do I get paid?
Payments are made straight into your nominated bank account from ECLIPSE. FreshClaim does not act as a middleman, doesn't hold up your payments, and doesn't keep your income on hold.