For physicians · Inpatient ECLIPSE billing
Inpatient billing for physicians
Your whole ward round billed before you leave the hospital, and payments arriving as quickly as next day.
Bill no-gap? No-gap billing
FreshClaim benefits physicians at every point in their career
- 01 · Starting outNo rooms, staff or billing experience yet
- 02 · A few years inAlready billing, and weighing the full cost
- 03 · Scaling backDoing less clinical work, and less billing too
A better billing service built by a doctor, for doctors.
2.85%
Of what is collected
plus GST, no minimum fee
99.8%
Of submitted claims paid
against about 97% conventional
64hrs
Median time to payment
from submission to your account
<10sec
To send a claim
scan, select, send
What our users say
Physicians already running on FreshClaim.
Most physicians arrive here on a recommendation from a colleague.
“FreshClaim is a game changer in the medical billing industry. Intuitive, highly functional app means you no longer have to carry stickers and try and recall what you were supposed to bill. The ability to track where your claims are in the payment cycle is a fantastic addition. The team are highly responsive to feedback and provide tremendous support.”
Dr S Chandran
Procedural Gastroenterologist · Melbourne, VICNo-gap, known-gap and invoiced accounts
“FreshClaim is an absolute dream to use. The app design is very streamlined and intuitive. The team at FreshClaim are incredibly proactive when it comes to troubleshooting issues with billing. 5 stars!”
Dr J William
Cardiologist · Inner and outer Melbourne, VICNo-gap and invoiced accounts
01 · Starting out
Starting private practice.
All you need is your smartphone and the FreshClaim app. We help you with registration, and then you’re set. Most physicians are sending claims within a few weeks.
With FreshClaim there is no need for:
- Billing staff
- Billing software
- A billing expert
- Reconciliation processes
- A claims diary
- An aged debtor process
No minimum fee
You pay 2.85% plus GST of what is collected, so a small claim attracts a small fee, as little as $2.60.
Every claim in view
See where each claim is, from sent to paid, in the app. No spreadsheets, no claim diary.
Results from your first claim
Lodged the same day, rejections fixed by us, and every claim followed until it is paid.
02 · A few years in
The fee is only part of what billing costs.
More patients across more hospitals means more claims written up later. Those are the ones that get missed, entered wrongly or rejected. With FreshClaim, each claim is sent while the detail is fresh and recorded the moment you tap send. Your staff get their billing hours back.
Transaction Details
Claims (5)
Rejections re-lodged at no extra fee
We correct and re-lodge rejected claims within the standard fee. Nothing is charged on a claim that isn’t paid.
Deposits you can read
Every payment is itemised by fund, patient and amount, so each deposit matches the consultations it pays for.
More paid, sooner
Every claim is checked before lodgement and followed until it is paid, so fewer are lost and payments arrive sooner.
03 · Scaling back
Less clinical work, less billing, lower overheads.
If you’re cutting back your sessions or winding down private work, FreshClaim replaces part-time billing staff. You pay a percentage of what’s collected, so less billing means a smaller fee. After each patient, scan the sticker, add the items and send.
Switching across
We set you up and move you across from your current arrangement.
Paid straight into your account
Directly by Medicare and the health funds.
Always know where things stand
Every claim status in the app, every deposit reconciled.
Outside the hospital
Rooms, outreach clinics and telehealth, from the same app.
Outpatient and telehealth consultations are captured in the same app as your ward round. FreshClaim bulk bills them, or invoices the patient and lodges the pay-patient claim so Medicare refunds them. You need no front desk or billing software, so it suits outreach clinics, rooms hired by the session and telehealth from wherever you are.
A bulk-billed consultation costs 2.85% plus GST of the rebate. An invoiced one costs 5% plus GST of what the patient pays.
Pricing
Everything included.
- Sending the claim
- Claim checking
- Pricing
- Lodgement
- Rejection handling
- Payment tracking
- Reconciliation
2.85% + GST
Every part of an ECLIPSE claim
Medicare, DVA and health fund benefits, including no-gap and known-gap. Charged only on what is paid.
5% + GST
Only on accounts we invoice
Patient, TAC, WorkCover and hospital accounts. Informed financial consent, invoices, tracking and reconciliation included.
No minimum fee per claim.No setup fee.No lock-in.