Getting started
Talk to us about your billing.
A 10-minute call with someone from our team, before any commitment either way.
Prefer to write? Email sales@freshclaim.com.au and we’ll be in touch.
Or register in the app and send claims today
- 1
Download the app
Free from the Apple App Store or Google Play.
- 2
Launch the app and enter the details requested in the form
You’ll need your provider numbers, ABN, AHPRA registration number and banking details.
- 3
We prepare the paperwork and submit it for you
About 15 minutes of your time.
- 4
Start sending claims straight away
We lodge each one once that fund has registered you; most take one to two weeks.
Switching from another service?
You do not have to end one arrangement before starting the other.
Both can run side by side, and most of the changeover is a matter of settling what your current service still owes you.
Ask your current service for three things
- A full aged debtor report, covering every claim they have already lodged.
- A finalised summary of your billings, for your own records.
- That they hold anything not yet lodged, rather than sending it.
What stays with them
Claims they have already lodged remain theirs to complete under your existing contract, and so does your reporting history. Ask for the finalised summary while you are still their client.
What comes to FreshClaim
New provider numbers at the same locations give the cleanest separation: from that point everything runs through FreshClaim. Unlodged work can come across once their aged debtor position is settled, usually within a few weeks.
Claims a previous biller left unpaid. These, and older rejected claims, sit outside the standard service, but we can often start recovery. List them when you register rather than writing them off.