For proceduralists & surgeons
Surgical and procedural billing, lodged within hours of theatre.
Scan the sticker, enter the items, send. FreshClaim prices the list, checks every item combination and lodges it the same day. Known-gap and patient invoices are handled too, so your rooms staff can get on with filling the appointment book.
A better billing service built by a doctor, for doctors.
Why doctors come to us
What proceduralists and surgeons tell us.
Most of our doctors join on a colleague’s recommendation.
“FreshClaim has made my billing much easier to manage. I can see where each claim stands, claims move quickly, and the billing team responds promptly on the rare occasion something needs attention. I’m no longer dependent on staff to keep the process moving. There’s much less billing administration and my payments have improved.”
“FreshClaim is a game changer in the medical billing industry. Intuitive, highly functional app means you no longer have to carry stickers and try and recall what you were supposed to bill. The ability to track where your claims are in the payment cycle is a fantastic addition. The team are highly responsive to feedback and provide tremendous support.”
The claim
Three steps. The pricing is ours.
- Scan the patient sticker
- Enter the items you performed
- Send
FreshClaim derives the rest.
What happens between your tap and ECLIPSE.
- Items ordered by feeHighest first
- Multiple Operation Rule100%, 50%, 25%
- Items that can’t be claimed togetherCaught before lodgement
- Referral detailsChecked for specialist items
- Fund scheme and gap arrangementApplied to each claim
- Lodged to Medicare and the health fundThe same day
A full list is sent in minutes, between cases or before you leave the hospital, while the detail is fresh. Nothing goes back to the office to be lodged, and nothing comes back to you to fix. Rejections are fixed by us, at no extra fee.
Your rooms
Good practice staff are too valuable to spend their day billing.
FreshClaim takes inpatient billing off their workload. You save staff hours on billing admin, and more claims are paid.
Send us your known-gap and out-of-pocket amounts, and we look after the consent, prepayment and patient invoice.
Billing carries on when someone is on holiday, unwell or leaves.
Consultations
Consultations in your rooms, at visiting clinics and by telehealth.
Capture the consultation in the app. FreshClaim bulk bills it, or invoices the patient and lodges the pay-patient claim so Medicare refunds them. No front desk is needed, so a visiting clinic in a regional town is billed the same way as your own rooms.
- Bulk billedLodged with Medicare and paid to you.2.85%
- Invoiced to the patientInvoice, pay-patient claim and reconciliation.5%
If your assistant uses FreshClaim
They enter the same items and select you as their principal. We derive the assistant fee, apply the Multiple Operation Rule and hold the claim until your own claim has been lodged.
Pricing
Everything included.
Every part of an ECLIPSE claim
Medicare, DVA and health fund benefits, including no-gap and known-gap. Charged only on what is paid.
Only on accounts we invoice
Patient, TAC, WorkCover and hospital accounts. Informed financial consent, invoices, tracking and reconciliation included.